This privacy policy (the Policy) explains how The Two Paths Design Limited (we or us) collects, uses, and protects the personal information of individuals (users or you) who visit our website, thetwopaths.com (the Website). We are committed to safeguarding your privacy and ensuring that any personal information you provide to us is handled securely and in accordance with applicable laws, including the General Data Protection Regulation (GDPR), and other relevant privacy legislation.

INFORMATION COLLECTION AND USE

We gather this information for the purposes of communicating with you, for carrying out our obligations to you and for invoicing. The relevant information is then used by us to provide you with statements of your account and to communicate with you about this and any other matter relating to you.

We may also wish to provide you with information about new products, changes to our products and services, as well as events and other services and products which may be of interest to you. If you would rather not receive this information, please email enquiries@thetwopaths.com.

We will not voluntarily disclose your personal data with anyone outside the company. However, we may disclose such information if required to do so by a valid Court Order or if requested to do so by regulatory authorities and appropriate agencies to conduct anti-money laundering activity and to assist with fraud protection.

Furthermore, use cookies for usage analysis and analytics purposes. These cookies may collect certain technical information about your device and browsing activities. By using our Website, you consent to the use of cookies.

PURPOSE OF COLLECTION

We may collect and use information for the following purposes:

• To carry out our obligations to you and for invoicing.

• To provide you with statements of your account and to communicate with you about this and any other matter relating to you.

• To improve the user experience of our Website.

• To monitor and optimise the performance and functionality of our Website.

• To provide relevant advertising.

INFORMATION SHARING

We may share the collected information with the following third-party service providers:

• Squarespace: We use Squarespace to host our online store.

• Google Analytics: We use Google Analytics to analyse user behaviour and website traffic.

• Google AdWords: We may use Google AdWords to display targeted advertisements.

• Meta: We may use Meta's advertising tools to reach our audience.

DATA SECURITY

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, please note that no method of data transmission over the Internet or electronic storage is completely secure.

Access to customer account information is limited to those who need access for the performance of their job.

We use best practice security measures regarding debit and credit card information.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. The retention periods will adhere to the maximum time allowed under applicable privacy laws, including the GDPR.

USER CONSENT

By submitting your information, you consent to the use of that information as set out in this Policy. If we change our Policy, we will post the changes on the Website so that you can be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

USER RIGHTS

Under applicable privacy laws, such as the GDPR, you have the right to access, correct, and delete your personal information. You may also have the right to restrict or object to certain data processing activities. For any privacy-related inquiries or requests, please contact us using the information provided below.

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this Policy at any time. The most recent version will be posted on our Website, along with a revision date. It is your responsibility to review this Policy periodically to stay informed of any updates.

APPLICABLE LAW

This Policy is governed by the laws of the United Kingdom. Any disputes arising under or in connection with this Policy shall be resolved in the Courts of England and Wales.

CONTACT US

If you have any questions or concerns about this Policy or our privacy practices, please contact us at enquiries@thetwopaths.com.